Pretty's Backyard Scoop Co. ยท Last updated: June 2026
This Privacy Policy describes how Pretty's Backyard Scoop Co. ("Pretty's," "we," "us," or "our") collects, uses, protects, and shares information you provide through our website and services.
When you request a quote or book service, we collect information such as your name, email address, mobile phone number, service address, and details about your yard and pets used to calculate your quote. Payment information is collected and processed directly by our payment processor (Stripe); we do not store your full card details.
If you opt in on our quote request form, we use your mobile number to send the message types you consented to: account/service messages (appointment confirmations, scheduling updates, service reminders, billing notices) and, only if you opt in to the separate optional checkbox, promotional messages (offers, seasonal promotions, review requests). Message frequency varies and message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance.
No mobile information or SMS opt-in data is sold, rented, or shared with any third parties or affiliates for marketing or promotional purposes. SMS opt-in consent is never shared with third parties under any circumstances. Information is shared only with the service providers that help us operate (such as our scheduling/messaging platform and payment processor), solely to deliver our services to you.
Our website may use cookies and similar technologies to keep the site functioning, remember your preferences, and understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings. We do not use SMS opt-in data for advertising or sell it to advertising networks.
We use reasonable administrative, technical, and physical safeguards to protect your information. Payment card data is handled by Stripe, a PCI-DSS compliant processor, and is not stored on our systems. Access to personal information is limited to personnel and service providers who need it to operate our business.
We use third-party providers to operate our business, including a CRM/scheduling and messaging platform (GoHighLevel) and a payment processor (Stripe). These providers receive only the information necessary to perform their function and are contractually required to protect it. As stated above, SMS opt-in data is not shared for marketing purposes.
We retain your information for as long as needed to provide our services, comply with legal obligations, and resolve disputes.
You may contact us at any time to update your information, unsubscribe from text messages (reply STOP) or emails, or request that we delete your data, subject to records we are required to keep for legal or accounting purposes.
Pretty's Backyard Scoop Co.
Email: prettysbackyardscoop@gmail.com
Phone: (817) 965-6889
540 Via Amalfi, Irving, TX 75039